We want you to be very happy and completely satisfied with your purchase. We have never had a serious issue with an order, but in the very rare case that there is a problem, returns for original paintings only are accepted within a certain timeframe.
In case of a refund, you must contact us within 3 days of delivery and ship the item back within 7 days of delivery. Paintings must be packaged in the same way it arrived and shipped with a tracking number.
The buyer is responsible for all shipping costs incurred and any customs fees, if applicable.
Once the painting is received in good condition, we will send you a refund in the form of a gift card to our website. The amount reflected on the gift card will be the total amount received after your payment was processed, minus all shipping costs and any other additional charges.
All other store items such as prints, notebooks, stickers, greeting cards and gift cards are final sale but if there is an issue with any of these items, we will rectify it.