Frequently Asked Question


WHERE ARE YOU BASED OUT OF?

I am currently residing in Petawawa, Ontario, Canada since May 2020.

DO PACKAGES HAVE TRACKING?

All original paintings shipped within Canada and the US include tracking and have insurance coverage. Orders outside of that will be shipped as per the option you select at check out. 

All prints are not shipped with tracking, however, tracking can be arranged for prints by request through email before placing your order. Extra fees will apply.

WHAT IS THE PROCESSING TIME?

Most orders ship within a few days but please allow up to 5 business days for processing.

HOW LONG DOES SHIPPING TAKE?

Normally, packages take the following amount of time from shipping date to arrive at the destination:

USA - 4 to 8 business days
Canada - 3 to 8 business days
Other - 7 to 10 business days

Shipping times may vary due to pandemic and are not in our control. Your patience is greatly appreciated!

HOW ARE ORDERS PACKAGED?

Large paintings are packaged extremely carefully in a cardboard box with layers of bubble wrap and paper. 

Small paintings are packaged extremely carefully in a water-resistant and tear-proof bubble-lined mailer.

Prints are packaged in envelopes.

WILL THERE BE ADDITIONAL CHARGES UPON DELIVERY?

In the case of any customs, tax and foreign charges is the buyer's responsibility. 

DO YOU ACCEPT RETURNS?

I want you to be very happy and completely satisfied with your purchase. I have never had a serious issue with an order, but in the very rare case that there is a problem, returns/exchange are accepted within a certain timeframe. In case of a refund, you must contact me within 3 days of delivery and ship the item back within 7 days of delivery. Paintings must be packaged in the same way it arrived and shipped with a tracking number. Once the painting is received in good condition, I will send you a refund for the total value of the painting (the buyer is responsible for all shipping costs).

DO YOU DO CUSTOM PAINTINGS?

Yes, I am open to all commissions that fit my style, interest, and availability. Please contact me to place an order. Size, subject matter and colour scheme are fully customizable.

See the commissions page for more information! 

GOT ANY OTHER QUESTIONS?

If you have any other questions at all that you could not find the answer to, please do not hesitate to contact me through the contact form or at expressionbynada@gmail.com

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COVID-19

As per Canada Post, postal services have been suspended to many international destinations. As such, unfortunately shipping will only be available to select destinations until further notice.

Please see the list below to check if service is available for your country.

Thank you for your patience and understanding in this regard. If service is suspended for your country, I truly hope I can share my artwork with you in the future when normal services resume!

 

SERVICE AVAILABLE SERVICE SUSPENDED
ARGENTINA** AFGHANISTAN
AUSTRALIA ALBANIA
AUSTRIA ALGERIA
BARBADOS ANGOLA
BELARUS** ANGUILLA
BELGIUM ANTIGUA AND BARBUDA
BULGARIA ARMENIA
CHILE** ARUBA
CHINA PEO REP ASCENSION
COLOMBIA** AZERBAIJAN
COSTA RICA** BAHAMAS
CROATIA** BAHRAIN
CZECH REP BANGLADESH
DENMARK BELIZE
ECUADOR** BENIN
EGYPT BERMUDA
ESTONIA BHUTAN
ETHIOPIA** BOLIVIA
FAROE ISLANDS BOSNIA/HERZEGOV
FINLAND BOTSWANA
FRANCE BRAZIL
GERMANY BRUNEI
GREECE BURKINA FASO
GREENLAND BURUNDI
GUATEMALA** CAMBODIA
HOLY SEE CAMEROON
HONG KONG CAPE VERDE
HUNGARY CAYMAN ISLANDS
ICELAND** CENTRAL AFR REP
INDIA** CHAD
INDONESIA COMOROS
IRELAND CONGO
ISRAEL CONGO, DEM REP
ITALY COOK ISLANDS
JAMAICA CUBA
JAPAN CURACAO
JORDAN** CYPRUS
KOREA SOUTH REP DJIBOUTI
LATVIA DOMINICA
LIECHTENSTEIN DOMINICAN REP
LITHUANIA** DUTCH CARIBBEAN
LUXEMBOURG EL SALVADOR
MACAO EQUAT GUINEA
MEXICO ERITREA
NETHERLANDS FALKLAND ISLANDS
NEW ZEALAND FIJI
NORWAY FR POLYNESIA
PAKISTAN** FRENCH GUIANA
PARAGUAY** GABON
PHILIPPINES** GAMBIA
POLAND GEORGIA
PORTUGAL GHANA
ROMANIA GIBRALTAR
SERBIA GRENADA
SINGAPORE GUADELOUPE
SLOVAKIA GUINEA
SLOVENIA** GUINEA-BISSAU
SPAIN GUYANA
ST PIERRE MIQLN HAITI
SWEDEN HONDURAS
SWITZERLAND IRAN
TAIWAN IRAQ
THAILAND IVORY COAST
TURKEY KAZAKHSTAN
UNITED KINGDOM KENYA
UNITED STATES OF AMERICA KIRIBATI
URUGUAY** KOREA NORTH DEM REP
VIET-NAM KOSOVO
  KUWAIT
  KYRGYZSTAN
  LAO
  LEBANON
  LESOTHO
  LIBERIA
  LIBYA
  MACEDONIA
  MADAGASCAR
  MALAWI
  MALAYSIA
  MALDIVES
  MALI
  MALTA
  MARTINIQUE
  MAURITANIA
  MAURITIUS
  MAYOTTE
  MOLDOVA, REPUBLIC
  MONACO
  MONGOLIA
  MONTENEGRO
  MONTSERRAT
  MOROCCO
  MOZAMBIQUE
  MYANMAR
  NAMIBIA
  NAURU
  NEPAL
  NEW CALEDONIA
  NICARAGUA
  NIGER
  NIGERIA
  NIUE
  OMAN
  PANAMA
  PAPUA NEW GUINEA
  PERU
  PITCAIRN
  QATAR
  REUNION
  RUSSIA
  RWANDA
  SAINT HELENA
  SAINT KITTS & NEVIS
  SAINT LUCIA
  SAINT MAARTEN
  SAMOA
  SAO TOME PRINCIPE
  SAUDI ARABIA
  SENEGAL
  SEYCHELLES
  SIERRA LEONE
  SOLOMON IS
  SOUTH AFRICA
  SRI LANKA
  ST VINCENT & GRENADINES
  SUDAN
  SURINAME
  SWAZILAND
  TAJIKISTAN
  TANZANIA
  TIMOR-LESTE
  TOGO
  TOKELAU
  TONGA
  TRINIDAD AND TOBAGO
  TRISTAN DA CUNH
  TUNISIA
  TURKMENISTAN
  TURKS & CAICOS
  TUVALU
  UGANDA
  UKRAINE
  UNITED ARAB EMR
  UZBEKISTAN
  VANUATU
  VENEZUELA
  VIRGIN ISLANDS-BR
  YEMEN
  ZAMBIA
  ZIMBABWE